TERMS & CONDITIONS

Private, wellness, hosting experiences with optional lifestyle elements. Experiences are flexible, informal, client-led and do not operate as structured tours or commercial tour packages.

1. Acceptance of Terms

By accessing this website or engaging with any services offered by Women’s Holistic Health and Restorative Wellness, you agree to these Terms & Conditions.

If you do not agree, you should not proceed.

We may update these Terms from time to time. It is your responsibility to review any changes. Continued use of this website or our services indicates your acceptance of those updates.

2. Our Services

Women’s Holistic Health and Restorative Wellness offers personalised, non-clinical services designed to support rest, reconnection, and overall wellbeing.

These may include:

• Private restorative sessions (in-person or online)
• Restorative treatments and wellness-based services
• Private supported experiences and time away
• Retreat-style or extended restorative experiences
• Optional access to independent collaborative practitioners

All services are flexible in nature and tailored to the individual.

3. Nature of the Experience

All services are intentionally unstructured and designed to unfold naturally based on your needs and preferences.

While care and attention are central to each experience, outcomes will vary for each individual.

Images and content used on this website are for illustrative purposes only and may not represent exact experiences, locations, or inclusions.

4. Bookings & Payment

All services are subject to availability and require advance booking.

• A 50% non-refundable deposit may be required to secure your booking
  Remaining balances must be paid prior to your scheduled service unless otherwise agreed
• Prices are subject to change at any time prior to booking confirmation.

By confirming a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

5. Cancellations & Rescheduling

As all services are personalised and reserved exclusively:

• A minimum of 14 days’ notice is required to reschedule
• Deposits are non-refundable
• Changes within 14 days may not be accommodated

In the event of unforeseen circumstances or emergencies, we may need to reschedule your booking. Where this occurs, we will make every reasonable effort to offer an alternative time or provide a refund where appropriate.

6. Scope of Support & Time Boundaries

Your booking includes dedicated support only during your confirmed session time.

Outside of your booked time, you are responsible for your own plans, arrangements, and decisions.

While we may offer guidance or assistance beyond your booked time where possible, this is not guaranteed and does not form part of your service.

7. Travel, Environment & External Factors

Some experiences may take place in natural or external environments.

We are not responsible for factors outside of our control, including but not limited to:

• Weather conditions
• Environmental changes
• Travel disruptions or delays
• Availability or actions of third-party providers

Participation may involve movement between locations and elements beyond direct control.

8. Accommodation, Meals & Third-Party Services

Accommodation, meals, transport, and external services are arranged and paid directly by you.

Women’s Holistic Health and Restorative Wellness is not responsible for:

• The delivery, quality, or availability of third-party services
• Any changes, cancellations, or failures by third-party providers

Any arrangements made with third parties are solely between you and that provider.

9. Collaborative Practitioners

Where we suggest or connect you with independent practitioners, they operate as separate businesses.

We are not responsible for their services, advice, conduct, or outcomes. Any engagement with them is managed directly between you and the practitioner.

10. Health, Wellbeing & Client Responsibility

All services are designed to support general wellbeing, relaxation, and restorative outcomes in a non-clinical environment.

By booking or participating, you confirm that:

• You are in a suitable physical and emotional condition to participate
• You take responsibility for your own health and wellbeing
• You will inform us of any relevant medical conditions or concerns

Where appropriate, you agree to seek guidance or clearance from your medical or healthcare provider prior to participating.

Our services do not replace, override, or interfere with the advice or treatment provided by your healthcare professionals.

11. Website Use

All information on this website is provided in good faith.

We do not guarantee that the website will always be available, uninterrupted, or free from errors.

It is your responsibility to remain aware of any updates to our website, services, or offerings.

12. Intellectual Property

All content on this website, including text, branding, and imagery, is owned by or licensed to Women’s Holistic Health and Restorative Wellness.

Content may not be reproduced or used without prior written permission.

13. Limitation of Liability

To the extent permitted by law, Women’s Holistic Health and Restorative Wellness is not liable for any loss, damage, or injury arising from:

• Use of this website
• Participation in any service or experience
• Travel or external arrangements
• Engagement with third-party providers

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

14. Right to Refuse or Adjust Services

We reserve the right to decline, modify, or discontinue services where necessary to ensure safety, suitability, or alignment with the nature of our offerings.

15. Governing Law

These Terms are governed by the laws of Queensland, Australia.

16. Contact

For any questions regarding these Terms & Conditions, please contact us via the website.

Additional Legal Provisions

Intellectual Property

All content on this website, including text, wording, structure, branding, images, and service descriptions, is the property of Women’s Holistic Health and Restorative Wellness unless otherwise stated.

This content is provided for personal, non-commercial use only and may not be copied, reproduced, republished, or distributed in any form without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Women’s Holistic Health and Restorative Wellness is not liable for any indirect, incidental, or consequential loss or damage arising from your use of this website or participation in any services or experiences offered.

Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law, including guarantees that cannot be lawfully excluded.

Indemnity

You agree to indemnify and hold harmless Women’s Holistic Health and Restorative Wellness from and against any claims, liabilities, damages, or expenses arising from your misuse of this website, breach of these Terms, or actions that cause harm to the business or its operations.

Third-Party Links

This website may occasionally include links to external websites or services for your convenience. Women’s Holistic Health and Restorative Wellness does not control or endorse these third-party sites and is not responsible for their content, accuracy, or practices.

Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes arising in connection with these Terms or your use of this website will be subject to the jurisdiction of the courts of Queensland.

Updates to These Terms

These Terms & Conditions may be updated from time to time to reflect changes to services, legal requirements, or business practices. The most current version will always be available on this website.

Wellness Services Disclaimer

Women’s Holistic Health and Restorative Wellness offers private, supportive, and restorative experiences designed to promote relaxation, emotional wellbeing, and personal reflection.

These services are not a substitute for medical, psychological, or clinical care. No diagnosis, treatment, or medical advice is provided.

Individual experiences and outcomes may vary. You acknowledge that you are responsible for your own wellbeing, decisions, and any actions you take before, during, or after engaging with these services.

If you have any existing health concerns or conditions, it is recommended that you seek appropriate advice from a qualified healthcare professional.